In 2005 we pioneered and patented real-time test event generation. We focus on supporting the ever changing Telecoms landscape and provide the very latest test solutions, including 4G Data Streaming and SIP test features.
We are now one of the leading test solution providers in the Telecoms industry for Revenue Assurance, Customer Experience Management, Network Service Assurance and Fraud Management, with over 25 global clients that include Vodafone, Hutchison Telecom, Accenture, EE, MTS and Globe Telecom.
All our products are BABT (British Approvals Board for Telecommunications) approved, for the code of practice design and supply of communications support systems.
The benefit of BluGem's Test Call/Event solution to a telecom operator can be substantial. A seemingly minor CDR or billing error on a small percentage of the customer call records can go undetected, yet cost thousands or even millions of pounds per day, or a subscribers 'bill shock' experience can seriously impact customer churn. Our patented test solutions support and validate - test call/event generation, CDR reconciliation, metering, billing and network service assurance; helping to secure your revenue.
Our Fraud interconnection Bypass solution will eradicate fraudulent Sim box routes and give you the best possible call quality and experience to customers.